Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at ali@chiqio.com.
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Have a query? Please check this question and answers
A. EVERY GENUINE ARTICLE CAN ONLY BE SOLD ON CHIQIO.COM.
A. Credit card (Visa/Mastercard), e-wallet (Paypal/Alipay), BNPL (Klarna/Afterpay). If necessary, any payment method will be integrated.
A. We price our products in EUR & USD.
A. Shipping is Free on $60+.
A. We now have samples available. You can choose the Fragrance sample on the Shop page. After experiencing it, consider purchasing the full-sized perfume.
A. We ship from our partnered warehouses & factories located in China.
A. All inquiries can be forwarded to ali@chiqio.com
A. Due to the current precautions, airlines decreased quite a bit, so it may take longer than usual for your order to arrive. Please find details below for your reference (updated on Oct 3rd, 2022).
| Delivery Country | Order Delivery Time (Including Time In-Transit) |
| 中国 | 下单后的3-7个工作日 |
| 日本国 | 注文後3-7営業日 |
| United States | 12-15 business days upon order placement |
| Canada | 15-18 business days upon order placement |
| Estados Unidos Mexicanos | 20 a 25 días laborables después del pedido |
| Australia | 12-15 business days upon order placement |
| Reino de España | 7 a 12 días laborables después del pedido |
| Repubblica Italiana | 7-12 giorni lavorativi dopo l’ ordine |
| République française | 7 à 12 jours ouvrables après la commande |
| United Kingdom | 7-12 business days upon order placement |
| Bundesrepublik Deutschland | 7-12 Werktage nach Bestellung |
| Other EU Countries | 7-12 business days upon order placement |
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