Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at [email protected].
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Have a query? Please check this question and answers
A. EVERY GENUINE ARTICLE CAN ONLY BE SOLD ON CHIQIO.COM.
A. Credit card (Visa/Mastercard), e-wallet (Paypal/Alipay), BNPL (Klarna/Afterpay). If necessary, any payment method will be integrated.
A. We price our products in EUR & USD.
A. Shipping is Free on $60+.
A. We now have samples available. You can choose the Fragrance sample on the Shop page. After experiencing it, consider purchasing the full-sized perfume.
A. We ship from our partnered warehouses located in the United States.
A. All inquiries can be forwarded to [email protected]
A. All inquiries can be forwarded to [email protected]
A. Please find details below for your reference (updated on Oct 3rd, 2024).
| Delivery Country | Order Delivery Time (Including Time In-Transit) |
| 中国 | 下单后的3-7个工作日 |
| 日本国 | 注文後3-7営業日 |
| United States | 1-5 business days upon order placement |
| Canada | 15-18 business days upon order placement |
| Estados Unidos Mexicanos | 20 a 25 días laborables después del pedido |
| Australia | 12-15 business days upon order placement |
| Reino de España | 7 a 12 días laborables después del pedido |
| Repubblica Italiana | 7-12 giorni lavorativi dopo l’ ordine |
| République française | 7 à 12 jours ouvrables après la commande |
| United Kingdom | 7-12 business days upon order placement |
| Bundesrepublik Deutschland | 7-12 Werktage nach Bestellung |
| Other EU Countries | 7-12 business days upon order placement |
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