PRIVACY POLICY

CHIQIO respects every user of our service and is committed to protecting your privacy. Your trust is very important to us, and we will go out of our way to earn it and keep it. We will not ever rent or sell your personal information to any third party, and we do not send spam. This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. CHIQIO shall have the right to modify this Privacy Policy, which modification shall be effective immediately following CHIQIO posting of such change on the website. Your use of CHIQIO service following such posting shall be deemed to constitute your acceptance of such modification. If you have any questions or comments regarding this Privacy Policy, please contact us.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from CHIQIO.com (the “site”).

NOTICE

Properly collect personal information such as credit card numbers on pages protected by SSL technology. Do not sell users’ contact information. Do not use users’ personal information or images for advertising without their consent. The website does not primarily aim to collect users’ personal information. Free gifts or incentives will not be provided except in the following cases:

When provided during the purchase of goods by the user.
As part of a marketing campaign.
When the primary purpose is not to collect user personal information.

PERSONAL INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “device information”.

We collect device information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.

– “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Additionally, when you purchase or attempt to make a purchase through the site using PayPal, we collect your PayPal email addresses. We refer to this information as “order information”.

When we talk about “Personal information” in this Privacy Policy, we are talking both about device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:

– Communicate with you;

– Screen our orders for potential risk or fraud;

– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

– Handle disputes

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Additionally, we use device information for behavioral advertising including retargeting with advertisements that may interest you using the advertising platforms offered by: Facebook, Google, Snapchat, Pinterest, Reddit and Microsoft among others. Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initializing a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 5 per month. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply. (FOR US AND CANADA)

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information, as described above. For example, we use wordpress to power our online store–you can read more about how wordpress uses your personal information here: https://wordpress.org/about/privacy/. We also use Google Analytics to help us understand how our customers use the site — you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

– Facebook: https://www.facebook.com/settings/?tab=ads

– Google: https://www.google.com/settings/ads/anonymous

– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

DATA RETENTION

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

MINORS

The site is not intended for individuals under the age of 18.

CONTACT US

For more information about our privacy practices. If you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].

CHIQIO